This
blog will explain about corporate marketing based on the academic research. As you
may know, corporate marketing is essential as the core strategy of any
corporates to deliver their organization’s identity and their product. Therefore,
it is crucial to understand what corporate marketing is including any elements
supporting it.
Based
on the study from Punjaisri & Wilson (2006) there are 6 elements of corporate
marketing shown in figure 1 above. These elements include character, culture,
conceptualizations, covenant, constituencies, and communication. In order to
create good corporate marketing process, the company needs to understanding
these basic elements because these elements will deliver good way in corporate
marketing. The explanation of each elements will be given as following:
1. Character
So basically character is element
shows us the corporate identity. It is about what company indubitably is. There are many factors describe the
company’s character such as the assets (either tangible or intangible assets of
the company), the activies, markets served, corporate ownership and structure,
organizational and industrial type, corporate philosophy and history or
background which make the difference of the company with another
2. Culture
Culture is quitely similar with
character. However, there is huge difference between both of them. Character is
something that has been written and described by the company, while culture is
something that attach to the employee’s and all of internal parties. Culture is
about internal’s collective feeling as the part of the company such as employee’s
values, beliefs, and assumption related to the company.
Culture as the element of corporate
marketing related to collective feelings of individuals as the part of company.
Therefore, it is different with individual values as human-being. Culture on
this context describe the situation when people become the employee of
particular organization, and describe their feelings, values, assumption, and
beliefs as the biggest part of internal organization.
3. Conceptualization
Conceptualization is related to the
corporate reputation. It is related to the how company wants to be seen by the
customer and other key stakeholders. Therefore, in order to create corporate
marketing, the company needs to design the concept of how they are seen to be
by their target audience in the future
4. Covenant
Covenant is about corporate brand
management. Brand management is essential for company and it also caused the
biggest impact on corporate marketing mix process. Covenant is an informal
contract that underpins a corporate brand. There are so many process of brand
management include both sides; internal brand management and external brand
management
5. Constituencies
Constituencies is explained that
corporate marketing needs to meet the wants and needs of customer as well as
other stakeholder groups. It include marketing and stakeholder management which
focus on whom the company seeks to serve their services or products. Therefore,
in the corporate marketing process the company have to get clear understand
about who their target audience is that match with their product/service
6. Communication
The last element is communication. If
in constituencies the company needs to know who their target audience is, in
communication’s element the company needs to know what message they want to say
to their target audience. It is the various outbound communications channels
both verbal or non-verbal which can give the perception or message about
organizations to customers and stakeholders. Verbal communication include
advertisement, brand promise, word of mouth, message deliver to their customers
using different techniques and channels. Whereas non-verbal communication
include employee’s behavior.
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So, those are 6 elements of corporate marketing mix. I hope this blog will give you more insight about this concept and can be useful to implement on your corporate marketing process.
Thank you.
Reference :
Punjaisri, Khanyapuss & Wilson, Alan. 2006. The Role of Internal Branding in The Delivery of Employee Brand Promise. Brand Management Vol.15 No.1. 57-70
_Author : Riska Dwinda Elsyah
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